Privacy Policy

Introduction and Scope

Biylianto Jeperavo ("we," "our," or "us") operates clearflowcircle.sbs and provides security metrics and KPIs educational services. This privacy policy explains how we collect, use, process, and protect your personal information in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian privacy laws.

This policy applies to all users of our website, educational programs, and related services. We are committed to protecting your privacy and ensuring transparent communication about our data practices. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

• Full name, email address, and phone number when you register for courses or contact us
• Educational background and professional experience for course customization
• Payment information processed through secure third-party payment gateways
• Communication preferences and marketing consent
• Profile information including career interests and learning goals

Technical Information

• IP address, browser type, operating system, and device information
• Website usage patterns, page views, and interaction data
• Cookies and similar tracking technologies for website functionality
• Course progress, completion rates, and assessment results
• Login timestamps and session duration for security purposes

How We Use Your Information

Purpose	Legal Basis	Data Types
Course enrollment and delivery	Contract performance	Contact information, educational background
Payment processing	Contract performance	Payment details, billing address
Customer support	Legitimate interest	Contact information, course data
Marketing communications	Consent	Contact information, preferences
Website improvement	Legitimate interest	Usage data, technical information

We use your information to provide personalized learning experiences, track your progress, and improve our educational content. We may also use aggregated, anonymized data for research and development purposes to enhance our security metrics and KPIs training programs.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with trusted partners and service providers who help us operate our platform:

• Payment processors for secure transaction handling (Razorpay, PayU, or other RBI-approved gateways)
• Cloud hosting providers for data storage and platform operation (with servers located in India or with adequate safeguards)
• Email service providers for course communications and marketing (only with your consent)
• Analytics providers for website performance monitoring and user experience improvement
• Legal authorities when required by law or to protect our rights and safety

Your Privacy Rights

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmission between your browser and our servers
• Regular security audits and vulnerability assessments conducted by certified professionals
• Access controls and authentication systems limiting data access to authorized personnel only
• Regular data backups stored in secure, encrypted formats with geographic redundancy
• Employee training on data protection and confidentiality requirements
• Incident response procedures for potential security breaches or data compromises

Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account information: Retained until account deletion plus 3 years for audit purposes
• Course records and certifications: Retained for 7 years to maintain educational credentials
• Payment information: Retained as required by applicable financial regulations (typically 7 years)
• Marketing communications: Until consent is withdrawn or account is deleted
• Website usage data: Anonymized after 2 years for analytical purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. Our cookie usage includes:

• Essential cookies for website functionality, user authentication, and security
• Performance cookies to analyze website usage and improve user experience
• Functional cookies to remember your preferences and settings
• Marketing cookies (only with your consent) for personalized content and advertisements

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Children's Privacy

Our services are designed for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent notices on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.